Smart Marketing Drives Buying Decisions

In order to increase your sales and profits, your marketing communications need to do more than push out product and company information.  Marketing needs to do everything that will move your customer target to a buying decision – it needs to answer key questions, clearly define customer benefits, establish trust and credibility, and honestly address the ‘unspoken’ issues that block buying behavior. In a way, marketing needs to be the customer’s advocate. Certainly, marketing needs to be deHand_With_Credit_Cardsigned from the customer’s perspective.    — Darren Ballegeer

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Marketing is a process, not a toolbox

November 25, 2014 Leave a comment

Marketing efforts should be focused on the few areas of your business that will benefit most from comarketing-strategies signs CROPmmunicating your brand’s attributes, competitive advantages, and customer benefits. Identifying these areas (by product, by sales objections, etc.) and targeting them strategically is a process. Viewing marketing communications as a menu of tools and tactics ignores the strategic opportunity that will really drive client attraction, brand affinity, and business growth.  —  Darren Ballegeer

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Good looking, but doesn’t say much

You know the type. Good looks, stylish, grabs your attention. But when you look a little deeper, there is not much substance, or you’re left confused. GluVega_4_ Brand logos and advertising is what I’m talking about – marketing tools that have been designed to look good but with little thought to what they communicate. Truth is, creative visual is not king – messaging is king and design should be its humble servant. Logo here is a good example of how attractive design cannot make up for a brand name that doesn’t communicate. – Darren Ballegeer

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Business goals should drive your marketing

February 12, 2014 Leave a comment

When I meet with business owners, I first try to get some specific business goals from them. I ask them to advertising bullseyethink about their current customer base and how they would like to grow AND shape it. Attracting a greater number of new customers is not specific enough – What type of customers? For which of your products? Where is the greatest market opportunity? The first step is to decide exactly how you want your customer base and business to look like 1 or 2 years from now. The more specific goals you can set, the more targeted and effective your marketing communications will be. When you don’t base your marketing on business goals, your marketing activities are like casting a big net. Nets are big and easy to throw…but they are hard to target and are full of holes!  —  Darren Ballegeer

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Dropping the ball – wasted ad dollars

Dropping the ball – wasted ad dollars

New research points to an old reality – advertising dollars are often wasted when the goal is more about ‘brand ego’ than sales or relevant word-of-mouth. An ad that entertains has no guarantee that it will be effective marketing. With national or local ads, the first question should always be, ‘How will it facilitate the buying decision of my target market?’

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Define your customer target first

November 13, 2013 Leave a comment

No matter how unique and amazing your new business is, there is no guarantee that you will attract enough customers. If you have created something unique and have true confidence in your vision, you will attract customers if you have clearly defined who they are. You understand your business and its unique value, buDSC_0676t you need to clearly define who your business is for. Define who and where they are. Define their values, desires, needs and philosophy. The more precisely you can define them, the easier it will be to find and attract them. And you should define your target market before you launch your business. Define it, base your marketing plan on it, open your business, then communicate. Photo here of a waffle truck I saw recently in Bruges, Belgium.  -– Darren Ballegeer

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The truth about websites

September 17, 2013 Leave a comment

Most small business websites are static places that receive few visitors and are filled with content about the business – not about the customers or their stories, issues, benefits, etc. Also, most sites are designed to look good visually instead of being effective at communication – engaging and motivating visitors. And like most marketing tools, websites usually fail to answer the most important question to attract new customers – ‘Why should people do business with you versus your competitors?’ The answer to this question is central to a content program that should be developed before a website is designed. Such strategic content needs to be on your website, in your emails, on Facebook, etc.

Ultimately, a website should be a place that people want to visit and the site should convert a good percentage of visitors into customers.

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